We will be shipping last winter's orders from April 25 -31. After we get caught up, we will begin shipping weekly, again, until late fall.
We ship from late April until the end of October. Order anytime! Until spring shipping begins, we’ll take care of your plants for you. Check our home page in mid-April to find out when spring shipping begins. We answer a few more questions about shipping and ordering beneath the contact form below.
Some of us don’t like to use web contact forms, so you are welcome to contact use at email@example.com It won’t get to us more quickly than using the form, nor will it affect our response time, but we aim to please. Although our website is currently only in English, customer service is also available in French.
Please note: We can't answer questions about the future availability of sold out/ out of stock items, nor is it possible to pre-order them. Our best advice: We do update our main inventory in December, so check the website and order then, to ensure that the plants you want don't sell out. We also send out a stock update email - so, join our mailing list. Other than that, please check the website once in a while for the plants you want. Thank you.
All year round! We close for the winter on October 31st, but continue to take orders for next year spring shipping. As soon as your plants become available, we will ship them to you.
(Orders placed by October 31st, will be shipped the year they are ordered.)
You may start placing orders for spring next year on November 1st. It is not possible to place next year orders before then. All orders placed until October 31st (inclusive), will automatically be shipped the year in which they were ordered. Orders placed from November 1st to mid April of the following year, will be shipped that upcoming spring.
Store your plants or in a cool, dark area inside or outside. Before you plant them, put them outdoors out of direct sunlight and wind, to acclimatize before planting. The goals is to avoid variations in humidity and temperature that may shock them.Water as needed, and mist foliage.
This is a very hard question to answer. We have hundreds of varieties of plants, and like all living things, their growth is organic and not ruled by mere humans. We have some plants available one year, and then not the next. Please check the website once in a while, as it is impossible to answer this question about any given plant variety.
Simply, we do not grow all plants in both sizes. If a plant size is “out of stock”, it doesn’t mean it was ever in stock. Our e-commerce system is set to enable us to sell all sizes in the future. We plan to keep expanding!
Our plants are propagated and hand raised in Canada by master growers. Their root systems are exceptional and the plants are of the highest quality. Consequently, our EconoPlant and TurboPlant pot sizes, although smaller than 1 gallon size, are great value.
Known as horticultural plugs, these pots are 3” in diameter and a generous 4” tall, with a slightly tapered bottom. They provide great value if you want to experiment with a lot of varieties, or if you have a large are, or many beds to fill. Look for “Lots of 10” EconoPlants on our Special Offers page for great value!
These pots are 5″ across and 5” tall, with exceptionally well developed root systems. They are the perfect stand-in for the traditional 1 gallon pot. Choose this size if you want fast results or would like to treat someone with a gift. Look for “Lots of 3” on each plant variety page, and follow the age-old advice of planting in scalene. Then buy a single complementary variety to add interest.
We wouldn't recommend it! We are a plant grower and supplier; and we don't have sufficient customer service personnel to provide this service. If you are looking for more advice, work with a local garden centre or landscape designer.
Unfortunately, no. Our business is set-up on an e-commerce model - so, we grow plants, take orders, and ship. We follow this model as we are incredibly busy with more than one greenhouse site, and its almost impossible to get us away from tending plants.
We can't answer questions about the future availability of sold-out items, nor is it possible to pre-order sold out items. Our best advice: We do update our main inventory in December, so check the website and order then, to ensure that the plants you want don't sell out. We also send out an annual stock update email - so, join our mailing list. Other than that, please check the website once in a while for the plants you want.