• Hardy
  • Canadian Grown
  • Value Packs
  • Shipped in ON, QC, NB, NS, PE

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2022 SEASON SHIPPING STARTS APRIL 25TH!

We will be shipping last winter's orders from April 25 -31.  After we get caught up, we will begin shipping weekly, again, until late fall. 

We ship from late April until the end of October. Order anytime! Until spring shipping begins, we’ll take care of your plants for you. Check our home page in mid-April to find out when spring shipping begins. We answer a few more questions about shipping and ordering beneath the contact form below.

Some of us don’t like to use web contact forms, so you are welcome to contact use at customersupport@bambooplants.ca It won’t get to us more quickly than using the form, nor will it affect our response time, but we aim to please. Although our website is currently only in English, customer service is also available in French.

Please note: We can't answer questions about the future availability of sold out/ out of stock items, nor is it possible to pre-order them. Our best advice: We do update our main inventory in December, so check the website and order then, to ensure that the plants you want don't sell out. We also send out a stock update email - so, join our mailing list. Other than that, please check the website once in a while for the plants you want. Thank you. 

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    All year round! We close for the winter on October 31st, but continue to take orders for next year spring shipping. As soon as your plants become available, we will ship them to you.
    (Orders placed by October 31st, will be shipped the year they are ordered.)

    We are sorry, but due to the nature of our products (plants being organic creatures and having their own timelines) we don't offer shipping on a specific date.

    You may start placing orders for spring next year on November 1st. It is not possible to place next year orders before then. All orders placed until October 31st (inclusive), will automatically be shipped the year in which they were ordered. Orders placed from November 1st to mid April of the following year, will be shipped that upcoming spring.

    We are closed from October 31st to mid-April. We begin shipping sometime in mid to late April, and ship weekly. Please check our website home page in April, for further details.

    Store your plants or in a cool, dark area inside or outside. Before you plant them, put them outdoors out of direct sunlight and wind, to acclimatize before planting. The goals is to avoid variations in humidity and temperature that may shock them.Water as needed, and mist foliage.

    This is a very hard question to answer. We have hundreds of varieties of plants, and like all living things, their growth is organic and not ruled by mere humans. We have some plants available one year, and then not the next. Please check the website once in a while, as it is impossible to answer this question about any given plant variety.

    Simply, we do not grow all plants in both sizes. If a plant size is “out of stock”, it doesn’t mean it was ever in stock. Our e-commerce system is set to enable us to sell all sizes in the future. We plan to keep expanding!

    Sorry, we don’t. We only ship within Ontario, Quebec, New Brunswick, Nova Scotia, and Prince Edward Island, in Canada.

    Our plants are propagated and hand raised in Canada by master growers. Their root systems are exceptional and the plants are of the highest quality. Consequently, our EconoPlant and TurboPlant pot sizes, although smaller than 1 gallon size, are great value.

    EconoPlants

    Known as horticultural plugs, these pots are 3” in diameter and a generous 4” tall, with a slightly tapered bottom. They provide great value if you want to experiment with a lot of varieties, or if you have a large are, or many beds to fill. Look for “Lots of 10” EconoPlants on our Special Offers page for great value!

    TurboPlants

    These pots are 5″ across and 5” tall, with exceptionally well developed root systems. They are the perfect stand-in for the traditional 1 gallon pot. Choose this size if you want fast results or would like to treat someone with a gift. Look for “Lots of 3” on each plant variety page, and follow the age-old advice of planting in scalene. Then buy a single complementary variety to add interest.

    You can always check the size differences right before ordering, by clicking on Want to know what each pot size looks like? above the "Options" drop down, on each product page.

    Shrub size comparison 225x300 - How can we help you?Grass size comparison 227x300 - How can we help you?

    We wouldn't recommend it! We are a plant grower and supplier; and we don't have sufficient customer service personnel to provide this service. If you are looking for more advice, work with a local garden centre or landscape designer.

    Yes, it is. Although our website is currently only available in English, customer service is available in both French and English.

    Unfortunately, no. Our business is set-up on an e-commerce model - so, we grow plants, take orders, and ship. We follow this model as we are incredibly busy with more than one greenhouse site, and its almost impossible to get us away from tending plants.

    We are using best practices to ensure everyone's safety:

    • We wear locally sewn masks.
    • We use Nitrile gloves.
    • We are practicing self-distancing.
    • We disinfect our hands between each order.
    • At this time the team is all healthy, but if anyone shows symptoms of a virus they will quarantine according the guidelines of the Federal Government.
    • Corona Virus can live up to 24 hours on cardboard. Our plants can live for several days inside their shipping boxes. So, go ahead and let your box sit for a day after delivery before opening it.

    Everyone, please take care and be safe. And get out and garden!

    We can't answer questions about the future availability of sold-out items, nor is it possible to pre-order sold out items. Our best advice: We do update our main inventory in December, so check the website and order then, to ensure that the plants you want don't sell out. We also send out an annual stock update email - so, join our mailing list. Other than that, please check the website once in a while for the plants you want.

    Sorry, it is not possible to pre-order sold out items.

    Our best advice: We do update our main inventory in December, so check the website and order then, to ensure that the plants you want don't sell out.

    We also send out an annual “stock update” email - so, join our mailing list. Other than that, please check the website once in a while for the plants you want.

    Sorry, we only accept payment through our website.

     

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