Shipping

SHIPPING DATES: Shipping begins in late April. In spring we are shipping several times per week until the end of May. Once we have gotten all our winter orders shipped, we begin shipping weekly, until October 31st.

SHIPPING ENDS ON OCTOBER 31ST. ORDERS PLACED AFTER THIS DATE WILL BE SHIPPED THE NEXT YEAR.

Area of Service

BambooPlant.ca grows its plants in South Eastern Ontario, and ships within Ontario, Quebec, New Brunswick, Nova Scotia, and Prince Edward Island.

Unfortunately, we don't currently ship to the rest of Canada. We don't ship outside of Canada.

Shipping Rates

All plants are shipped Canada Post from BambooPlant.ca in Ontario. We make every attempt to ship currently available plants within a week during the shipping season. Time to arrival is dependent on location of shipping address. From time to time, and completely at our discretion, we combine orders. This does not reduce the shipping rates of the original orders.

Shipping Period

We ship from the end of April to the end of October, and ship weekly (after the spring rush). Please check our website home page in April, for further details about when shipping starts.

Can I pick-up my order?

Unfortunately, no. Our business is set-up on an e-commerce model - so, we grow plants, take orders, and ship. We follow this model as we are incredibly busy, and it's almost impossible to get us away from tending plants.

When can I place my order?

All year round! We close for the winter on October 31st, and orders placed by then will be shipped the year they were ordered.  Orders placed November 1st or later, can only be shipped the following spring and summer. Please do not order before November for next year delivery. 

When can I start placing orders for spring next year?

You may place orders for next spring starting November 1st. All orders placed after October 31st, will automatically be shipped in the next calendar year.

What if I want my order to be shipped on a specific date?

It is sometimes possible to ship your order in a specific week, but not on a specific day. Send us an email with your order number and the week you’d like it shipped, and we will see what we can do. We don't guarantee that we can fulfill your request, but we will certainly try.